CANCELLATION POLICY: Our time is valuable, just like yours. We ask that you respect that time by kindly notifying us of appointment cancellations, rescheduling, or changes to your appointment at least 24 hours in advance and 48 hours in advance for semi permanent eyebrows. If you're unable to cancel your appointment within that time frame, the following fees will be incurred: 24 hours or more in advance- no fee Less than 24 hours in advance- 50% of the cost of services booked No shows- 100% of the cost of services booked ADJUSTMENT POLICY:If you are not 100% happy with your service, please let us know! We are happy to speak with your stylist/esthetician to come up with a plan to fix that! In order to get an adjustment we ask that you reach out within 72 hours of the original appointment. Adjustments must be booked within 1 week of the original appointment.